Privacy Policy

1. Introduction

TenDegree LTD ("we", "our", or "us") operates the Juy AI platform available at https://juy.ai (the "Website"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our Services, including AI image generation, image repair, and enhancement tools.

We are committed to handling your data responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect the following types of personal and usage information.

a. Information You Provide Voluntarily

• Account Information: Email address, password, display name
• Uploaded Content: Images and prompts submitted for processing
• Payment Details: While we do not store your payment card information, we collect billing details (name, email, billing address) via Stripe, our third-party payment processor
• Communications: Support inquiries, feedback, bug reports

b. Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Access dates/times, pages visited, features used
• Cookies & Tracking Technologies: We use cookies to enable basic site functionality and analytics

3. How We Use Your Information

We use the collected data to:

• Provide, operate, and maintain the Juy AI platform
• Authenticate and manage user accounts
• Process payments and manage subscriptions via Stripe
• Improve our AI tools and services
• Monitor and ensure the security and integrity of our systems
• Respond to your inquiries and support requests
• Detect and prevent fraud, abuse, and violations of our content policy
• Comply with legal obligations

We do not sell, lease, or trade your personal data to any third parties.

4. Payment Processing via Stripe

We use Stripe for secure payment processing. When you make a purchase or subscribe to a paid plan:

• Stripe collects your payment details directly (e.g., credit card number, CVC, expiration date)
• We do not store or access your full payment credentials
• We may store billing information returned by Stripe (e.g., name, last 4 digits of card, country) for tax and support purposes

5. Image Uploads & AI Processing

Any images, prompts, or content you upload to Juy AI are:

• Used solely to provide the requested services (e.g., generation, enhancement)
• Automatically deleted after processing unless saved by you
• Not reused for training or data mining unless we obtain your explicit consent
• Scanned by automated filters to detect and block content violating our NSFW Policy

We strictly prohibit the upload of:

• Pornographic or sexually explicit content (NSFW)
• Content depicting violence, abuse, or hate
• Unlawfully obtained images or personal data

Accounts found in violation will be suspended and data deleted.

6. Cookies & Tracking

We use the following types of cookies:

You can disable non-essential cookies via your browser settings.

7. Data Storage & Security

We use industry best practices to secure your data, including:

• HTTPS encryption
• Data minimization and access controls
• Server-side rate limiting and bot protection
• Regular vulnerability scanning and access logging

8. International Data Transfers

If you are accessing our services from outside the country where our servers are located, your data may be transferred across borders. By using our services, you consent to such transfer, storage, and processing.

9. Your Rights

Depending on your jurisdiction, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Delete your account and data ("right to be forgotten")
• Withdraw consent at any time
• Restrict or object to certain types of data processing
• Export your data (data portability)

To exercise your rights, contact us at [email protected]. We may ask for identity verification before fulfilling your request.

10. Data Retention

We retain your personal data only as long as needed to:

• Fulfill the purposes described in this Policy
• Comply with our legal and tax obligations
• Resolve disputes and enforce our Terms of Service

User-uploaded content (e.g., images) is deleted shortly after processing unless explicitly saved by the user.

11. Children's Privacy

Our platform is not intended for individuals under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from minors. If we become aware that data from a child has been collected, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by:

• Updating the "Effective Date" at the top
• Emailing you if changes are material
• Posting a notice on the website

Continued use of the Website after changes constitutes your acceptance.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: